Personal Data

KVKK Disclosure Notice

Information about the processing of your personal data within the scope of the Personal Data Protection Law No. 6698.

Last updated: January 2025

As İleri Grup Sigorta Aracılık Hizmetleri Ltd. Şti. ("İleri Grup Sigorta" or "Company"), we would like to inform you about the processing of your personal data as data controller within the scope of the Personal Data Protection Law No. 6698 ("KVKK").

1. Data Controller

İleri Grup Sigorta Aracılık Hizmetleri Ltd. Şti. Address: Edirne Çırpıcı Yolu A Sokak Merter Meridyen İş Merkezi Ofis No:433 Zeytinburnu - İstanbul Phone: +90 533 404 60 51 Email: [email protected]

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes: • Providing insurance policy issuance and management services • Evaluating health tourism complication insurance applications • Processing damage/compensation claims • Customer relationship management and communication activities • Fulfilling legal obligations • Statistical analysis and improving service quality

3. Personal Data Processed

• Identity information (name, surname, ID number, passport number, date of birth) • Contact information (address, phone, email) • Health data (operation type, hospital information, medical reports) • Financial information (payment details) • Travel information (flight and accommodation details)

4. Legal Grounds

Your personal data is processed based on the following legal grounds specified in Articles 5 and 6 of KVKK: • Your explicit consent • Directly related to the establishment or performance of a contract • Legal obligation of the data controller • Legitimate interests provided that fundamental rights and freedoms are not harmed

5. Transfer of Personal Data

Your personal data may be shared with: • Insurance companies and reinsurance organizations • Healthcare institutions and hospitals • Authorized public institutions and organizations • Assistance service providers • Legal advisors and auditors when necessary.

6. Your Rights

Within the scope of Article 11 of KVKK, you have the right to: • Learn whether your personal data is processed • Request information if processed • Learn the purpose of processing and whether they are used in accordance with their purpose • Know third parties to whom data is transferred domestically or abroad • Request correction if processed incompletely or incorrectly • Request deletion or destruction • Request notification of correction, deletion and destruction operations • Object to a result arising against you through analysis of processed data exclusively by automated systems • Request compensation for damage

7. Application Method

To exercise your rights, you can send an email to [email protected] or submit a written application to our company address. Your applications will be answered free of charge within 30 days at the latest.